[Sp00ner]

GM is watching our forums. Over at the Redline ones, we had a member go in for service, and was denied warranty work based on 11 threads they produced on printouts. This was $1,100 in parts alone. They had posts from as recently as yesterday from our forums. Which is also one of Ekools. So be careful what you say, post, and claim in the public forums. Just a heads up. Here is the thread from our forum...

http://www.redlineforums.com/forums/showthread.php?t=2408

Use this information as you see fit.

Sp00ner

 

[NewfZ]

Wow... Thats... Surprising? Why would they do that though, I find it to be a little bit stupid.

 

[Sp00ner]

Maybe, but they just made $1,500 instead of paying $1,000 on his clutch....

 

[CD'srt]

It's nothing new, they always try to find every way possible to screw over their loyal fans....... They can look for me all they want, my warranty is crap anyways, since I'm to lazy to take my parts off........ But yeah, it's been done to a lot of people over at SRTforums as well. So only post up, if you're not afraid of losing your warranty.....

 

[DanM]

It's not screwing over loyal fans.

If you beat the shit out of your car, and 'trick' GM into paying for it, that's YOU screwing THEM.

This is just them preventing themselves from being screwed.

Warranty covers normal driving, folks. Even a bit of spirited driving. But it doesn't say anywhere that it covers some moron kid racer who burns out a clutch.

Edit: I'm not fingerpointing at anyone in particular. Just saying that if I were a dealer or GM, I'd be looking for cases of abuse too. Hurts profits, hurts perception of the cars, etc.

 

[VeloSSity]

I'd like to see the owners take GM to court to see how they can identify a simple username down to one specific owner.

 

[DanM]

I'd like to see the owners take GM to court to see how they can identify a simple username down to one specific owner.

Owner likely wouldn't have a leg to stand on. There are tons of ways they can get you. Could have posted a pic of his car showing the plate. Could have acknowledged the fact that it was him (ie, the dealership confronted him, and he says yeah, it was me..). Or rather more simply, he probably posted the dealer name, and there's probably only one guy w/ a Redline or SS that showed up at that dealer with a fried clutch. Who else is it gonna be?

 

[Sp00ner]

Unfortunately, the person in specific, had a pic of his car, with the front license plate visible in his sig.

DanM: He dosen't race it, not on a track, and hardly from a stoplight with people. He had 7,000 miles on it, and the dealership was about to do it under warranty until Saturn Corporate stepped in with the posts. The manual even includes some tips for racing in it, so this seems a bit shady. It's one thing if he's out running 12 second 1/4 miles on his stock, original clutch. It's a little different in his case. It's not the point that they denied the warranty work, it's a clutch. What's shady is them browsing forums to see if people are using their car in the exact way that it's marketed....

Edited: And have some respect man, he's not a moron street racing kid... he's the most level headed teenager I've talked to in a long time, and treats the car real well.

 

[DanM]

Unfortunately, the person in specific, had a pic of his car, with the front license plate visible in his sig.

Yep, that'll do it.

DanM: He dosen't race it, not on a track, and hardly from a stoplight with people. He had 7,000 miles on it, and the dealership was about to do it under warranty until Saturn Corporate stepped in with the posts. The manual even includes some tips for racing in it, so this seems a bit shady. It's one thing if he's out running 12 second 1/4 miles on his stock, original clutch. It's a little different in his case. It's not the point that they denied the warranty work, it's a clutch. What's shady is them browsing forums to see if people are using their car in the exact way that it's marketed....

Again, I should clarify that I wasn't speaking to this individual case (I have no idea how he drives it). Just saying that in general, I don't find anything wrong with this practice, and in fact, I support it.

See that's the thing - you're NOT to use the car as it's marketed. By that token, suppose I bought a new GMC Sierra, and actually tried to pull a 100 foot oak tree out of the ground with it like they do in the commercials, and fried my tranny. Should they have to pay for that? I don't think so.

As a 'reasonable' human being, you're supposed to drive the car in a 'reasonable' way, not just do what you see on TV and in magazines. Further to that, I'd be willing to bet that something in that vein is written somewhere, both in the owners' manual, warranty agreement, and probably even in fine print in the commercials! (professional driver, do not attempt...etc)

Frankly, I think if you tried to take it to court, you wouldn't have a leg to stand on. No more than the kid who tries to sue Universal Studios because he thinks he's Keanu Reeves in the Matrix and can fly off buildings.

It does suck, and I feel for the guy who got burned on it. I know I'd be pissed off if it were me. But I really don't find anything wrong with the practice in principle. (again, not saying this particular guy did), but if you behave badly in a car, abuse it, and post it publicly, what's wrong with a dealer using that against you?

 

[Sp00ner]

Frankly, I think if you tried to take it to court, you wouldn't have a leg to stand on. No more than the kid who tries to sue Universal Studios because he thinks he's Keanu Reeves in the Matrix and can fly off buildings.

Or the lady that sues McDonalds over spilling a cup of coffee on herself?

No, you can't take a clutch issue, of all issues, to court. I'm not trying to say that anyone should. Just that it's shady how it went down, that's it. I know they gotta watch themselves, but they also should know what they are getting into when they release a performance car. It's not like GM is new to the whole idea. So, that said, just becareful about what you guys post. I'm not here to argue, for once, just to let you guys know. Be safe...

 

[DanM]

Or the lady that sues McDonalds over spilling a cup of coffee on herself?

No, you can't take a clutch issue, of all issues, to court. I'm not trying to say that anyone should. Just that it's shady how it went down, that's it. I know they gotta watch themselves, but they also should know what they are getting into when they release a performance car. It's not like GM is new to the whole idea. So, that said, just becareful about what you guys post. I'm not here to argue, for once, just to let you guys know. Be safe...

Agreed, for sure. People forget sometimes that these are PUBLIC forums and anything you post here can be read or used by anyone. Maybe a dealer, maybe someone you're trying to sell the car to later.... anyone.

 

[Sp00ner]

Wanna hear something even more scary? We had some threads where people were posting the VINs to get the 'birthday' of the cars. Had the mods delete that one REAL fast... you never know what someone can use. It was such a 'cute' idea at the time...

 

[Autobiz]

Believe me i'm NOT in the business of hassling you folks for warranty repairs if it were my dealership. I've been screwed before on this stuff with the weak ass 10bolt rear end GM decided to toss under the F-bodies(yeah the same one they use in the 4cyl S10's of old) that makes a TON of sense :rolleyes

just nipping it in the bud because my screenname would lead people to believe i was possibly a spy

 

[VeloSSity]

Unfortunately, the person in specific, had a pic of his car, with the front license plate visible in his sig.

That's just Darwinsim at its best. HA! What a moron! He got what he deserved.

 

[hitthecones]

haha this is pretty funny stuff. The kid said that he didn't really know how to drive stick and then he repeatly talked about launching, etc. Then his clutch slips and he cannot figure out why? I know for a fact that the LSJ clutch is really, really strong. We made 30-35 autocross runs back to back last weekend in our RL and the clutch never even came close to slipping. Some people even launched at 5000 RPM. It's quite solid, so for a failure, I'd say that it is either a clutch OEM defect or owner abuse. Considering that the owner is 16, I'm leaning towards user error.

 

[mm_omega2]

Since this is a fairly new car, ask some of the SRT guys what they have gone through with Dodge and warranty issues.
Our local dealership will send people to the dragstrip then come back and void the warranty for racing the vehicle.
How would a Air Intake tube destroy your engine? I have no idea but some dealers are voiding warranties for Cold air intakes and short ram intakes.
A flate piece of metal that has holes drilled in it to make a blow off valve sound ....made by Mopar..... some dealers are voiding warranties for this too.
So be aware of who to and where you are speaking about your car. The tight wads are out to save every little penny they can, one way or another.
Not saying voiding a warranty for stupid chit, but you take your car in to get serviced and it has a CAI on it so they void your warranty and nothing is wrong with your car.

The most level headed 16 yr old on the forums. Which gives him what? About a total of 1 yr. 'legal' driving experience if that, just because he may not go blowing off his mouth or talking crap to everyone also doesn't mean he seriously knows what he is doing in that car, not just magazine or forum talk.

 

[CoBIZZLE]

Wow, good eye, Spooner. Thanks for keepin an eye out for us!!!

P.S. How'd you fare on the moderator polls?? I guess I could go look LOL

 

[87camaroPA]

Yeah i dont think when i get my SS i will posting about any races do to the fact i don't want my warrantee voided.

 

[Sp00ner]

Wow, good eye, Spooner. Thanks for keepin an eye out for us!!!

P.S. How'd you fare on the moderator polls?? I guess I could go look LOL

I won... now I'm drunk with power, DRUNK I SAY! Muhahahahahah!

No seriously though, I'm not trying to defend his driving or anything like that, after looking at the pics he posted of his clutch, it really shows that he burned it pretty good. The dealership was actually replacing it under warranty until Saturn Corporate stepped in and denied it based on the forum threads.

 

[CD'srt]

Hell, we don't even have to have a SRI or CAI, just another filter in the stock box, and they're voiding our warranty already. So to all out there, beware, of course there are some cool dealers out there, that won't even car if we have stage one/two or three on, all they will say is put it back to stock, and bring it back, and we'll work on it under warrany. But there's very few out there that is cool like that. Unless you know someone from there. But yes, a lot of us have been screwed, hell, one dealer told me that if I order my stage one from them, that my warrany is automatically voided, even if I don't put it on, since my vin would be required to order those parts for my car. Now that's F'ed up.